Shipping policy

Thank you for shopping with Prestige Fragrance Supply LLC. We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–2 business days after payment is successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods

We offer standard and expedited shipping options where available. Shipping carriers may include USPS, UPS, FedEx, or other trusted delivery partners.

Shipping options and estimated delivery times will be displayed during checkout.

Estimated Delivery Time

Estimated delivery times are as follows:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (where available)

Please note that delivery times are estimates and are not guaranteed.

Shipping Charges

Shipping costs are calculated at checkout based on:

Order weight
Package size
Shipping destination
Selected shipping method

Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.

Shipping Delays

Occasionally, shipments may be delayed due to circumstances beyond our control, including:

Severe weather
Carrier delays
High shipping volumes
Customs inspections (for international shipments)

We appreciate your patience if unexpected delays occur.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Prestige Fragrance Supply LLC is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged:

Contact us within 5 business days of the expected delivery date or receipt of the damaged package.
Include your order number and photos (if applicable).

We will work with the shipping carrier to resolve the issue and provide an appropriate solution.